Service

 

Welcome to refereeworld.com

We have developed our web-based service to be more costumer-friendly and to have faster loading times – we hope that from your perspective, you agree that we have achieved this. Please bear in mind that the service should work with the widest range of computer platforms, browsers and monitors.

 

However, this is not always entirely possible, given the range of systems and versions. We will continue to develop and improve our service. Your suggestions and comments will definitely help us in achieving this. service@refereeworld.com

   

Forms of payment

refereeworld.com is happy to accept your credit card: MasterCard, VISA, American Express and JCB. Your data is always sent to us using SSL-encryption.

 

We also deliver by Cash On Delivery (C.O.D.) to: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain (only Spanish Mainland), Sweden, Switzerland, United Kingdom and Vatican City State (Holy See). Additional costs for this special UPS service: EUR 14,95.

 

Pre-payment is another easy way for you. Just pay into our International Bank Account (IBAN / BIC) at Deutsche Postbank AG, GERMANY Account Holder SchiedsrichterWelt e.K, IBAN: DE76 5001 0060 0015 2766 04 BIC: PBNKDEFF.

 

You also can settle our invoice from your PayPal account if you want to make secure online payments.

   

Delivery costs

When you shop with us, you will know in advance, how much you will have to pay for shipping. By the way: we always charge you less than our own costs – which works in your favour. You can see here how much shipment/service to your home country will cost.

   

Delivery times

Generally your ordered goods are in the hands of our dispatch partner within 24 hours.

 

You will not incur any additional costs for this fast service. Items that unusually are not in our warehouse will be delivered to you as quickly as possible free of charge.

   

Return guarantee

We offer you only high-quality goods from well-known manufacturers and are sure that you will be satisfied with the goods ordered. Naturally, we are aware that the size might not be right for you or that you may for some other reason wish to return the product/s. In such cases we have made the returns process as simple as possible for you. If you are not entirely satisfied for whatever reason, we will accept goods returned unused and in the original packaging within 14 days of the date of delivery. No questions asked. These may be exchanged immediately or alternatively we will refund you the entire price of purchase.

 

Naturally, you do not have to give reasons for returning the goods. However, we would be grateful if you could inform us why you do not wish to have the product/s in question. Perhaps it is our fault and you can tell us so that we can improve our service in the future.

   

Address for returns

Simply send the products back to the following address:

 

SchiedsrichterWelt e.K. refereeworld.com Hofhausstrasse 9 60389 Frankfurt GERMANY Please note on the package that the contents are returned goods.

   

Customs clearance

Generally speaking no customs duty is charged in the countries of destination – certainly not in the EU. Nevertheless, if this proves not be the case, we must point out that the recipient is always responsible for handling and costs.

   

Ordering by phone, fax or e-mail

Please order via our store, by phone, fax or e-mail.

 

To order by phone, simply dial the following number 0049 69 47 47 63.
To send your order by fax, please dial 0049 69 47 47 65.
To order by e-mail: order@refereeworld.com

   

Prices

Our prices are subject change without prior notice.

   

Would you like to join our team?

At refereeworld.com we are always looking for committed staff to join our team. If you have good contacts in your area and would like to work for www.refereeworld.com on a free lance basis, please request more detailed informations from us. jobs@refereeworld.com

   

Contact form

Your fast contact to us:

 

By e-mail
by phone or fax:
Phone +49 6947 4763
Fax:       +49 6947 4765

by letter:
[wpseo_address show_state=”0″ show_email=”0″ hide_closed=”1″ show_phone=”0″ show_fax=”0″]

   

Log in

By registering with refereeworld.com, you will be able to place orders more quickly and you will always have access to up-to-date information about your previous orders. refereeworld.com may store and process customer information for contractual purposes.

   

Bank account

Deutsche Postbank AG Account Holder: SchiedsrichterWelt e.K. IBAN: DE76 5001 0060 0015 2766 04 BIC: PBNKDEFF

 

GLS Gemeinschaftsbank eG Account Holder: SchiedsrichterWelt e.K. IBAN: DE38 4306 0967 8038 7857 00 BIC: GENODEM1GLS