Service - refereeworld.com

Service

 

Welcome to refereeworld.com

We have developed our web-based service to be more costumer-friendly and to have faster loading times – we hope that from your perspective, you agree that we have achieved this. Please bear in mind that the service should work with the widest range of computer platforms, browsers and monitors.

 

However, this is not always entirely possible, given the range of systems and versions. We will continue to develop and improve our service. Your suggestions and comments will definitely help us in achieving this. service@refereeworld.com

   

Forms of payment

 

We also deliver by Cash On Delivery (C.O.D.) to: Austria, Czech Republic, Hungary. Additional costs for this special service: EUR 14,95.

 

Pre-payment is another easy way for you. Just pay into our International Bank Account (IBAN / BIC) at
Volksbank Dammer Berge, GERMANY
Account Holder Sport Böckmann GmbH,
IBAN: DE55 2806 1679 3604 0096 00
BIC: GENODEF1DAM.

 

You also can settle our invoice from your PayPal account if you want to make secure online payments.

   

Delivery costs

When you shop with us, you will know in advance, how much you will have to pay for shipping. By the way: we always charge you less than our own costs - which works in your favour. You can see here how much shipment/service to your home country will cost.

   

Delivery times

Generally your ordered goods are in the hands of our dispatch partner within 24 hours.

 

You will not incur any additional costs for this fast service. Items that unusually are not in our warehouse will be delivered to you as quickly as possible free of charge.

   

Return guarantee

We offer you only high-quality goods from well-known manufacturers and are sure that you will be satisfied with the goods ordered. Naturally, we are aware that the size might not be right for you or that you may for some other reason wish to return the product/s. In such cases we have made the returns process as simple as possible for you. If you are not entirely satisfied for whatever reason, we will accept goods returned unused and in the original packaging within 14 days of the date of delivery. No questions asked. These may be exchanged immediately or alternatively we will refund you the entire price of purchase.

 

Naturally, you do not have to give reasons for returning the goods. However, we would be grateful if you could inform us why you do not wish to have the product/s in question. Perhaps it is our fault and you can tell us so that we can improve our service in the future.

   

Address for returns

Simply send the products back to the following address:

 

Sport Böckmann GmbH
refereeworld.com
Kundenservice
Dinklager Str. 15
49451 Holdorf
GERMANY Please note on the package that the contents are returned goods.

   

Customs clearance

Generally speaking no customs duty is charged in the countries of destination - certainly not in the EU. Nevertheless, if this proves not be the case, we must point out that the recipient is always responsible for handling and costs.

   

Ordering by phone, fax or e-mail

Please order via our store, by phone, fax or e-mail.

 

To order by phone, simply dial the following number+49 5494 9888 – 0.
To send your order by fax, please dial +49 5494 9888 – 50.

   

Prices

Our prices are subject change without prior notice.

     

Contact form

Your fast contact to us:

 

By e-mail
by phone or fax:
Phone +49 5494 9888 – 0
Fax: +49 5494 9888 – 50

   

Log in

By registering with refereeworld.com, you will be able to place orders more quickly and you will always have access to up-to-date information about your previous orders. refereeworld.com may store and process customer information for contractual purposes.

   

Bank account

Volksbank Dammer Berge, GERMANY
Account Holder Sport Böckmann GmbH,
IBAN: DE55 2806 1679 3604 0096 00
BIC: GENODEF1DAM