Terms of Service

Table of contents of the terms and conditions
1. Scope
2. Conclusion of contract, contract language, steps to order, correction options
3. Delivery and prices
4. Shipping costs
5. Warranty
6. Liability
7. Terms of payment
8. Cancellation policy
9. Free return
10. Retention of title
11. Storage of the contract text
12. Privacy
13. Credit check
14. Complaints, dispute resolution
15. Applicable law, jurisdiction
16. Address and imprint

Scope
(1) These terms and conditions apply to all contracts that you conclude with us (the Sport Böckmann GmbH) through our online shop.
(2) Customers under these terms and conditions can be both consumers in accordance with § 13 BGB and entrepreneurs in accordance with § 14 BGB. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, when entering into a legal transaction, acts in the course of its commercial or independent professional activity.
Conclusion of contract, contract language, steps to order, correction options
(1) The contract is concluded exclusively in German.
(2) You make a binding offer if you have gone through the online ordering process by entering the information requested there and in the last order step press the “Buy” button. Before the order is sent via the “Buy” button, all the data (in particular billing and delivery address, product, price, quantity, method of payment) of the planned order are listed in the overview on the control page. There, the data can also be corrected or changed.
(3) After receiving your order, you will automatically receive an e-mail documenting your order. An effective contract between you and us comes only through the receipt of an order confirmation in text form (eg e-mail) from us or the delivery of the goods by us (access to the customer) or a payment request after submission of the order (eg in advance ) conditions. If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first.
(3) Alternatively, you can place your order by phone, fax, order form or e-mail.
Delivery and prices
(1) If possible, you will receive your order in a single shipment. This does not apply if your order contains products that need to be packaged, shipped or repackaged separately. Additional shipping costs are borne by us.
(2) All prices are final prices in Euro and include the legal value added tax and do not include shipping costs.
(3) The delivery of stock items takes place within 1 to 3 working days.
(4) The delivery of non-prefabricated items (e.g., product with imprint) will be made within 10 to 14 business days after your proof deduction.
(5) You will be informed about the respective delivery time on the respective product detail page.
(6) The deadline for the delivery begins on purchase or cash on delivery on the working day (Monday to Friday) after conclusion of the contract. When paying by Paypal, Sofortüberweisung or advance payment, the period begins on the working day after the determination of the full payment.
Shipping costs
(1) You can find our shipping costs under the link “Service costs”.
(2) For foreign deliveries, our prices are in EUR.
Warranty
(1) The statutory warranty claims apply. Any guarantees of the manufacturers leave the warranty claims unaffected.
(2) If delivered items have obvious material, manufacturing defects or transport damage, please report such errors immediately to us or to the carrier. An obligation of the customer for this does not exist and is not a condition for the assertion of your claims. However, otherwise we can not assert any claims against the carrier. Compliance with the above regulation does not affect your statutory claims, as far as you have ordered for private purposes as a consumer, in the sense of § 13 BGB.
Liability
Our liability is determined by legal regulations.
Terms of payment
For each order you can choose one of the payment methods below. Depending on the result of a credit check, we reserve the right not to offer certain payment methods.

(1) Prepayment: The shipment of the goods takes place after receipt of payment. Please transfer the due invoice amount to our bank account within 7 days.
(2) Cash on delivery: You pay directly to the deliverer upon receipt of the goods in cash. In addition to the invoice amount, the deliverer collects a COD fee of EUR 2.00, which is also payable to the deliverer.
(3) Invoice: Upon shipment of the goods you will receive from us an invoice that is due within 14 days without deduction. In case of default we charge default interest of 5% p. a. above the applicable base discount rate of the European Central Bank.
(4) Direct Debit: We will debit the invoice amount due from your bank account as soon as the goods leave our warehouse.
(5) Giropay.de: You pay directly through your online banking account of our partner, Giropay GmbH, An der Welle 4, 60332 Frankfurt / Main. You will be redirected to Giropay in the online order process to make the payment. The dispatch of the goods takes place immediately after receipt of your transfer.
(6) PayPal: You pay directly through your existing or quickly established PayPal account at our partner, PayPal (Europe) S.à r.l. et Cie, S.C.A .. After submitting your order, you will be redirected to PayPal and release the order value there. The goods are shipped after we have been informed about your account release.

Cancellation policy
Consumers are entitled to a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes which can not be attributed to their commercial or independent professional activity.
Withdrawal
You have the right to withdraw from this contract within 14 days without giving reasons. The cancellation period is 14 days from the day
• where you or a third party named by you, who is not the carrier, has or has taken possession of the goods, or
• where you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, if you have ordered several goods in a single order and the goods are delivered separately.
To exercise your right of withdrawal, you must (Refereeworld.com - Sport Böckmann GmbH, Dinklager Str 15, 49451 Holdorf, Phone: 0049-761-45 38 79 00, Fax: ++49-761-45 38 79 09, E-Mail: service@refereeworld.com by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can fill out the model withdrawal form electronically (see www.sport-boeckmann.de/Widerruf.htm) or submit another clear statement. If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such withdrawal. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
If you withdraw from this Agreement, we will have you all the payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than our standard low-priced delivery have to repay immediately and at the latest within 14 days from the date on which the notification of your revocation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days. We bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

End of revocation

Exclusion of withdrawal
The right of withdrawal does not exist with contracts
• for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer (for example product with engraving or imprint),
• for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene, if their seal has been removed after delivery,
• for the delivery of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.

Free return
For all orders, we grant you in addition to the statutory right of withdrawal (see 8.), a free return of the goods inside Germany. In case of return, request your return form for self-printing HERE. If you do not have a printer available, please call our customer service (see 16.).

10. Retention of title
The goods remain the property of Refereeworld.com - Sport-Böckmann GmbH until full payment.

11. Storage of the contract text
The data necessary for the business transaction are stored in compliance with the applicable data protection regulations. Any further storage of the order text does not take place and can not be retrieved separately after completion of the sale. You can print out your contract data immediately after submitting.

12. Privacy
Our data protection practice is consistent with the General Data Protection Regulation (DSGVO). Detailed information can be found in the link Privacy Policy.

13. Credit check
In order to be able to offer you different payment methods, we check your credit rating with your consent. For the purpose of credit checks, Bürgel Wirtschaftsinformationen GmbH & Co KG, Postfach 500 166, 22701 Hamburg, provides us with the address and creditworthiness data stored in your personal database, including those that are determined on the basis of mathematical-statistical procedures. We use the obtained probability values, which include, inter alia, address data to give you the payment methods that correspond to the statistical probability of default.

14. Complaints, dispute resolution
(1) The European Commission provides a platform for online dispute resolution, available at https://ec.europa.eu/consumers/odr/. In principle, consumers have the opportunity to use this platform to settle their disputes without the involvement of the courts.
(2) We always endeavor to settle any disagreements arising from contracts and complaints concluded with us by mutual agreement. Please note, however, that we are not obligated to participate in a dispute settlement procedure before a consumer arbitration board and can not offer you participation in such a procedure.

15. Applicable law, jurisdiction
(1) The law of the Federal Republic of Germany applies. The validity of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention) is excluded, including in cross-border delivery traffic.
(2) For consumers, the above choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
(3) The place of jurisdiction for all legal disputes is Hannover, as far as the customer is a merchant, a legal entity under public law or a special fund under public law.

16. Address and imprint
Customer Service:
service@refereeworld.com
Tel .: 0049 - 761 - 45 38 79 00 (available Mon-Fri 9 am-5.00pm)

Address:

Refereeworld.com
Sport Böckmann GmbH
Dinklager St. 15
D-49451 Holdorf
Fax: 0 54 94/98 88 – 50
http://www.refereeworld.com

Executive Director:
Ralf Böckmann, Richard Zumloh

District Court:
AG Oldenburg HRB 110078
VAT ID No .: DE 811221911
Tax No .: 68/203/08217